Once you have placed an order, please note that we are unable to cancel or edit your order. Accordingly, please ensure all product and delivery details are correct at the time of placing the order.
Deliveries will be sent via Fastway couriers unless otherwise specified. Australia Post is used for deliveries to Post Office Boxes, if the customer has requested it at the time of making the online order under the ORDER NOTES section or previously arranged through the winery. Specific freight company requests will be approved at the discretion of Summerfield Wines.
Please allow 2-3 business days for your order to be despatched. Orders to metropolitan addresses are typically delivered 3-5 business days after despatch. Orders to regional addresses are usually delivered 5-9 business days after despatch.
Any delivery timeframes specified by us are indicative only. We are not liable for any loss or damage that may be suffered if the delivery is not made within the above-stated delivery timeframes or it is delayed for any other reason. We are also not obliged to deliver the goods to a location where our nominated contractor or agent does not provide delivery services. The person we deliver to has to be aged 18 years or over. If specific delivery instructions have not been provided at the time of placing the order and no one is at the delivery address provided the order would be taken to the nearest depot or Australia post office for the customer to collect at no cost to Summerfield Wines.
Summerfield cannot be held responsible for deliveries to incorrect or incomplete addresses provided by customers. If the address is incorrect and the delivery is made, the customer assumes responsibility for the entire purchase. If the address is incorrect and the delivery is refused or unable to be completed the order will be returned to the winery. Additional handling costs plus freight charges will be applied for a request for re-delivery. To avoid these costs, we recommend that you double-check your address details to ensure that all information provided is correct and in full.
To ensure the quality of our wines, we do not dispatch orders during periods of extreme heat. Please be aware shipping delays may occur in such circumstances.
Additional delays may also occur during peak activity periods.
